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We are offering ticketing services for various events concerts across the world mainly for KPOP CONCERTS and OTHER MUSIC / ACT ARTISTSPlease read our terms and conditions first as well as all details on this website before bookings with our slots ⋆｡°✩

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Terms and Conditions

No TPA Payments and No Assistance Slots
- Clients must be prepared to provide their own account and preferred mode of payment
- On the ticketing day, ensure you are available and ready to use your selected payment method.
- Payment information will be collected in real time.Account Security
- Once your ticket is secured, make sure to change your password immediately after the transaction (applies to accounts like GCash, Maya, etc.).Alternative Payment Options
- If you do not have a credit or debit card, our account can be used. In this case, you must pay the ticket price, online fee, and an assistance fee at least 3 to 5 days prior to ticket selling.
Note: A card lending fee of $5 / 250 PHP will apply.Information Requirements
- You must provide all necessary details, including personal information and card number.
- Rest assured, your information will remain secure with us.

IMPORTAN REMINDERS

Assistance Fee Per Ticket
- The assistance fee applies to each ticket. Please note that using our ticket purchase assistance does not guarantee a 100% chance of securing tickets, as availability depends on the event.
- We will prioritize securing your preferred seats, and if unavailable, we’ll attempt to secure your alternative options.
- We are not responsible for any errors on the ticket-selling platform, but rest assured we will make every effort to secure your tickets.Payment and Refund Policy
- The 50% assistance fee must be paid upfront to reserve your slot.
- Once sent, the assistance fee is non-refundable under any circumstances, including changes in your decision or reasons beyond our control.
- Assistance fees are also non-transferable as they account for our time, effort, and service. Only avail of this service if you are 100% certain about proceeding.Communication on Ticketing Day
- A Telegram channel link will be shared for updates during ticketing.
- If the total client quota for the event is not reached, we will contact you individually.Cancellation Policy
- Strictly no cancellations are allowed once your reservation or slot is confirmed.
- Last-minute cancellations will result in forfeiture of all payments, including the full amount if already paid.Slot limitations
- We will accept a maximum of 10 slots per event. If the event is in high demand, up to 15 slots will be opened for presale and general sale.
- This policy is in place to ensure our capability and to provide our clients with the assurance that the service is reliable and satisfactory.

FAQS

Does availing of your service guarantee tickets?
- Our service is dependent on ticket availability on the website. However, we will do everything possible to secure your tickets.What is the TPA fee?
- The TPA fee varies for presale and general sale.
- If you avail of our presale assistance, it also includes queuing for the general sale.Is the TPA fee charged per ticket or per transaction?
- The TPA fee is always charged per ticket.Can we cancel our reservation slot?
- Yes, you may cancel; however, the 50% tpa fee is non-refundable as it covers our time and effort.Will we receive real-time updates?
- We will provide updates as quickly as possible on ticketing day. Please understand that we handle multiple clients simultaneously.

ADDED FAQS
(PLEASE READ THIS TOO BEFORE TRANSACTING)

- A new form is provided for every ticketing assistance event.
- Terms and conditions may vary depending on the specific ticketing event.
- Assistance fees for international events are fixed and reflect the value of our service.
- We do not accept tips or additional payments to prioritize any client. Assistance is provided on a first-come, first-served basis, based on the sequence of completed forms.
- Our fees are designed to be fair and affordable for everyone.
- Payment must be made in full; we do not offer installment plans, lending options, or similar arrangements.

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Contact Details

Twitter/X: @haventicketing

Instagram: @haventicketing

Telegram: @havenofficialtg